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Archive for June, 2013

1-800 Medicare Beneficiary Hotline

Posted on: June 24th, 2013 by Knueppel HealthCare Services No Comments

With Competitive Bidding poised to take hold in Wisconsin on July 1st, home medical equipment providers like KHS are trying to look out for the Medicare beneficiaries who have come to trust and depend on us for decades.


Along with other HME leaders, we are teaming up to ensure beneficiary voices are heard. The American Association for Homecare and People for Quality Care (PFQC), are partnering to offer the Beneficiary Complaint Hotline, an 800 number dedicated to Medicare beneficiaries with complaints about their access to home medical equipment and service.


The line will be staffed 24 hours, seven days a week by a People for Quality Care live operator, who will take the beneficiary’s name, location, and a brief summary of the issue. With the caller’s permission, the complaints will be forwarded to a local Medicare ombudsman for resolution and added to a list of complaints which will be presented to Congressional members.


The hotline, which rang live on June 18, should be used by all for complaints about access. The number to call is 1-800-404-8702.

Men’s Health Week and Men’s Health Month: Awareness, Prevention and Education

Posted on: June 12th, 2013 by Knueppel HealthCare Services No Comments

KHS recognizes Men’s Health Week and Men’s Health Month as great opportunities to heighten the awareness of preventable health problems and encourage early detection and treatment of disease among men and boys. June is Men’s Health Month and the week leading up to and including Father’s Day is Men’s Health Week. According to the Men’s Health Network, “This week gives health care providers, public policy makers, the media, and individuals an opportunity to encourage men and boys to seek regular medical advice and early treatment for disease and injury. “

 Men's Health Week

Did You Know that the leading causes of death in males age 65 and over in the United States are:

  • Heart Disease: 27.9%
  • Cancer: 25.4%
  • Chronic Lower Respiratory Diseases: 6.8%
  • Stroke: 5.1%
  • Alzheimer’s Disease: 2.9%
  • Diabetes: 2.9%
  • Influenza & Pneumonia: 2.4%
  • Unintentional Injuries: 2.4%
  • Kidney Disease: 2.4%
  • Parkinson’s Disease: 1.5%

(2009 data. Source: Centers for Disease Control and Prevention)


Things Men Can Do:

  • Get Moving. Take the stairs instead of the elevator. Do yard work. Play a sport. Keep comfortable walking shoes handy at work and in the car. Most importantly, choose activities that you enjoy to stay motivated.
  • Lead by example. Eat healthy, have regular checkups, get vaccinated, be smoke-free, prevent injuries, sleep well, and manage stress.
  • Wear Blue to remind men of the importance of staying healthy.
  • Stay up on the latest about men’s health at CDC by signing up for e-mail updates in the top right corner of the Men’s Health website.
  • Eat Healthy. Start by taking small steps like saying no to super-sizing and yes to a healthy breakfast. Eat many different types of foods to get all the vitamins and minerals you need. Add at least one fruit and vegetable to every meal.
  • Make Prevention a Priority. Many health conditions can be prevented or detected early with regular checkups from your healthcare provider. Regular screenings may include blood pressure, cholesterol, glucose, prostate health and more.

(Information from the CDC and Men’s Health Network)

 Reclining Lift Chair

KHS offers the following products to support Men’s Health:


A Happy Father’s Day to all fathers!

Mark Our Words: Seniors Will Be on the Losing End of Competitive Bidding

Posted on: June 5th, 2013 by Knueppel HealthCare Services No Comments

Medicare’s Competitive Bidding Program, which is slated to begin in the Milwaukee area on July 1st, is bad news for seniors. KHS has been fighting for several years to stop this program that will limit the choices seniors have to get the products they need and ultimately result in poorer quality products.


Rollator Walker

Rollator Walker

As a company KHS bid responsibly to provide specific ‘bid category’ products to the local Medicare population, but around the country other providers were not so conscientious.  As a result, in regard to seniors getting walkers, Milwaukee area seniors might have to contact a company 1600 miles away in Miami, FL.

 In fact, I just called a company in Louisville, KY, one that won a contract to supply walkers to the Milwaukee area, to ask about a walker for my mother in Milwaukee and the person who answered the phone said, “This is Louisville, Kentucky, doesn’t she have one nearby?…I don’t know about Wisconsin.” EXACTLY OUR POINT!

 Seniors in the other regions of the country where the competitive bidding process has already been implemented ended up spending more money because they paid out-of-pocket for products they could not get locally through the program. WHERE ARE THE SAVINGS FOR SENIORS?

Please contact your legislators and ask them delay this program so that it can be assessed for fairness and for the quality of service to seniors. An easy way to do this is to click here: http://action.aahomecare.org/9244/stop-medicare-bidding-program-home-medical-equipment/

Thank you!