Happy Birthday to Knueppel HealthCare Services! 2015 marks our 6oth year of serving southeastern Wisconsin, initially as a pharmacy and today as a full-service durable medical equipment company complete with a rehabilitation department and a home modifications division.
Hilbert and Lillian Knueppel founded Knueppel Pharmacy in 1955 on Lisbon Avenue in Milwaukee complete with a soda fountain, ice cream and school supplies. In addition, Knueppel Pharmacy was one of the first businesses in the area to provide fitting services: providing professional fittings for orthopedic and post-mastectomy products.
In 1972 ownership was transferred to their son, Richard Knueppel. Under his ownership, and thanks to a three-year period under the ownership of Shield Healthcare in the 1980’s, the business evolved into a pharmacy that also provided ostomy supplies and home medical equipment. November of 1996 saw the opening of a Racine location.
Then in 2003, the business, now Knueppel HealthCare Services, Inc. (KHS) was purchased by Richard’s son, William Knueppel, and Cindy Ciardo. A move from the Lisbon Avenue location to a much more spacious location in West Allis occurred in 2005. We are proud to say that we remain family-owned and operated with our two convenient locations in Southeastern Wisconsin–West Allis and Racine.
The pharmacy is long-gone, but KHS has expanded to include high-tech, assistive rehab equipment and custom fabrication, as well as home modifications for people with disabilities or those wishing to age in place. On the softer side, KHS boasts the largest women’s health and compression therapy business in Wisconsin.
KHS remains very committed to the communities we serve. We feel strongly about providing continuing education for our staff, and sharing that knowledge with our clients and healthcare professionals. In addition, we support and participate in many organizations that educate consumers and healthcare professionals, increase awareness of healthcare related issues within the medical community, and advocate improvements within our industry.
We believe that informed clients and healthcare providers will make better decisions about the products and services they receive or recommend. We know that making educated choices results in better compliance and treatment success, positively impacting comfort, safety, well-being, and total rehabilitation.
Current co-owner William shares some thoughts about the history of KHS: “My grandparents were both heavily involved in the business even after the sale to my father in 1972. From my grandfather I learned how to work hard and how to fix things. From my father I learned how to treat people right. I am very proud to have learned these life skills from them.”
He continues: “My father passed away in 2008 but, fortunately, he lived to see the completion of the new facility in West Allis. I remember how proud he was the first time he saw it. He said he wished his parents had lived to see what their business had become. After selling the business and retiring, my father would still come in almost every afternoon and see if there were any errands he could run for me. I miss that. For more than a year after his passing I would hear the door open in the afternoon and think it was him coming in for his daily visit.
“One thing that has remained unchanged since my grandparents opened the doors in 1955 is that this is a family business – every employee here is treated as though they are part of the Knueppel family.”
We’ve had a great 60 years and appreciate all of the support over the years from our customers and the healthcare community. We’ve made a lot of friendships and look forward to providing quality products and services for many more years to come!